FAQ & Help
Frequently Asked Questions
What is the QAVRYX 21V Tile Vibration Tool designed for?
It is designed to help position and settle suitable smooth, non-porous tiles during installation. Always follow the product instructions and normal workplace safety practices.
How many vibration levels are available?
The tool offers six selectable speed levels so you can adjust the vibration to the material and task.
Which surfaces can the vacuum base be used on?
Use it only on clean, smooth, non-porous surfaces where the vacuum base can form a secure seal. Do not rely on the vacuum base on dusty, rough, cracked, wet, or porous surfaces.
What does the 50 kg specification mean?
The stated holding rating is a product specification under suitable conditions. Actual holding performance depends on surface condition, cleanliness, seal quality, angle, and use. Always test the grip before lifting or positioning.
What should I check before use?
Inspect the vacuum base, battery, controls, and tile surface. Make sure the base is clean and undamaged, confirm a secure seal, and keep hands and bystanders clear of the work area.
Where can I get help with an order or product?
Please use our Contact information page. For returns, delivery, and privacy information, see the policy links in the footer.